FREQUENTLY ASKED QUESTIONS

ARE YOU A NON-PROFIT?

WE ARE A START UP. STILL WORKING ON BUILDING THIS CAMPAIGN AND WORKING TOWARDS HAVING A NATIONAL PRESENCE. IN OUR FIRST YEAR, WE WILL SPONSOR YOUTH IN SAN ANTONIO, TX PARTICIPATE IN "EARN A BIKE" PROGRAM.

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HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

TYPICALLY, WE CAN FILL ALL ORDERS IN 10-14DAYS. LOCAL ORDERS CAN BE PICKED UP AT HUB MARKET, SMALL PLANET eBIKES. 1203 S Alamo St, San Antonio, TX 78210 SHIPPING TO YOUR HOME ADDRESS CAN BE ARRANGED FOR A SMALL FEE.

WHAT CAN I CUSTOMIZE?

OUR MAGNETS AND VINYL DECALS CAN BE CUSTOMIZED. SO GO HEAD CYCLIST- BUY ONE FOR EACH FRIEND OR FAMILY MEMBER THAT OWNS A CAR. HAVE THEM SPREAD SAFETY AWARENESS FOR CYCLISTS EVERYWHERE THEY DRIVE. YOU ARE THEIR MOTHER; BROTHER; DAUGHTER; SISTER...

ARE YOUR MAGNETS WATERPROOF?

NO, THIS IS THE ONLY WAY TO OFFER THEM AT $5 OR $17/4. WE RECOMMEND YOU REMOVE MAGNET FROM YOUR VEHICLE WHEN RAINING.

WHAT IF I WANT A CUSTOMIZED T-SHIRT?

WE CAN CUSTOMIZE T-SHIRTS ON A CASE BY CASE SCENARIO!

ARE ANY OF YOUR PRODUCTS WEATHERPROOF?

YES! OUR VINYL DECALS AND STICKERS ARE MADE WITH OUTDOOR GRADE VINYL, DURABLE IN ANY WEATHER- RAIN OR SHINE.